App / Mobile
From RTP and volatility to Asian handicap and KYC, this glossary covers the language you encounter across our lobby, account pages, and payment flow — so you can make informed decisions before placing a single taka.
Knowing what a term means changes how you read a game screen or a withdrawal form. When you see RTP displayed on a slot, that figure tells you the theoretical return rate the provider publishes — not a session promise. When a sportsbook shows Asian handicap lines, the number adjusts the margin so neither side starts at zero. Our account pages use terms like rollover and turnover to describe wagering conditions attached to any active information. Wallet steps reference KYC — Know Your Customer — which is the identity verification our payment flow requires before a Nagad or Upay withdrawal is processed.
Each family of terms lives in a specific part of the platform. Knowing where to look saves time when a screen shows an unfamiliar label.
Terms like RTP, volatility, RNG, and payline appear on individual game detail screens and in provider information panels inside the slots and live casino lobby. RTP is shown only where the game or studio exposes it.
Asian handicap, over/under, decimal odds, and spread are visible on the sportsbook market board. Cricket markets — IPL, BPL, international fixtures — use these labels on every match line you open.
Deposit, withdrawal, e-wallet, and transaction ID appear in your account wallet section. Nagad and Upay transfers each generate a reference you can match against the transaction record in your account history.
Rollover, turnover, wagering requirement, and eligible games are shown in the terms attached to any active information. Check the information detail page in your signed-in account area for the exact conditions that apply.
These are the terms you will encounter most often across the slots lobby and live casino tables.
RTP stands for Return to Player. It is the theoretical percentage of total wagers a game returns to players over a very large number of rounds, as published by the game provider. It is not a per-session guarantee.
House edge is the mathematical advantage the platform holds on a given game or market. It is the complement of RTP slot carries roughly a 4% house edge built into its design.
Volatility describes how a slot distributes payouts. High volatility means larger wins occur less frequently. Low volatility means smaller wins appear more often. Providers sometimes label this as variance in their information panels.
A wager or turnover is the total amount staked on eligible games to satisfy a information condition. If a information requires a specific turnover amount, your account tracks progress against that figure in the information detail screen.
A jackpot feature is a prize-style mechanic built into certain slot titles where a pooled or fixed prize cap can be triggered during play. The trigger conditions and prize structure are set by the game provider, not the platform.
A live dealer game streams a real human dealer running a table — baccarat, roulette, or blackjack — from a studio. You place bets through the on-screen interface while watching the dealer in real time via video feed.
These terms appear in the sportsbook, your wallet, and the account verification flow.
Asian handicap is a betting format that removes the draw outcome by giving one side a fractional or whole goal advantage before the match starts. It narrows the market to two outcomes and adjusts the effective margin between them.
Over/under is a market where you predict whether a measurable match statistic — total runs, total goals — will finish above or below a line set by the sportsbook. The line is visible on the market card before you place the bet.
A rollover or wagering requirement is the number of times a bonus amount must be staked on eligible games before a withdrawal of associated funds is permitted. The exact multiplier is stated in the information terms in your account.
An e-wallet is a mobile-based payment account — such as Nagad or Upay — that holds a balance you can use to fund your platform account. Deposits and withdrawals route through the wallet rather than directly through a bank card.
KYC stands for Know Your Customer. It is the identity verification process our account team runs before approving a withdrawal. You submit identification documents through the verification section of your account settings page.
Account-level controls let you set boundaries on session activity — such as a deposit ceiling or a cooling-off period — directly inside your account settings. These are self-managed tools visible in the account management section.
Seeing a term in isolation is one thing; seeing it on an actual screen is another. When you open a slot title from Habanero or Spadegaming in our lobby, the game detail panel may display an RTP figure alongside the volatility rating — that pairing tells you both the theoretical return and how unevenly the game distributes it. A high-volatility, high-RTP slot like a prize-style feature room pays less often but at larger intervals; a low-volatility title pays more steadily at smaller amounts. On the sportsbook side, a BPL cricket match might show an Asian handicap line alongside a standard match-winner market — the handicap line exists because one side is a clear favourite, and the format rebalances the odds.
On a Habanero or Spadegaming slot detail screen, RTP and volatility appear side by side. Use both figures together — RTP alone does not tell you how a session will feel without knowing the distribution pattern.
BPL and international cricket matches on our sportsbook often carry Asian handicap lines. The handicap number is shown directly on the market card; tap it to see the adjusted odds for each side before confirming.
After a Nagad deposit or withdrawal, a transaction reference appears in your account wallet history. Keep this reference if you need to contact support — it is the fastest way to locate the specific transfer in our records.
Your signed-in account area shows a progress bar for any active information rollover. The bar updates after each eligible wager settles, so you can see exactly how much turnover remains before the condition is met.
If a term on a game screen, a market card, or your account page is unclear, our support team can walk you through what it means in context.
Open the chat widget from any page while signed in. Describe the term or screen you are looking at and our team will explain it in plain language.
Send a message through the contact form in your account settings. Include a screenshot or the section name where you saw the term for a faster, more specific reply.
The help section inside your signed-in account lists common term explanations alongside the relevant account actions — check there first for wallet, KYC, and information condition queries.
These questions cover how the platform's actual tools and screens work — distinct from the definitions above.
Open the game detail panel by tapping the information icon on any slot tile. RTP is displayed there only when the provider has made it available. Not every title exposes this figure, and we show it only where the studio publishes it.
Sign in and open the information section of your account. Each active information shows a progress indicator with the amount wagered and the amount remaining. The figure updates after each eligible settled bet.
Go to the withdrawal section in your account wallet, select Nagad, enter the amount and your registered Nagad number, then follow the verification steps shown on screen. A transaction reference is generated once the request is submitted.
The verification section inside your account settings lists the required documents and the upload fields. Requirements follow standard identity verification practice; the screen shows exactly which documents are accepted and the file format needed.
Account-level deposit controls are available in the account management section after you sign in. Set the ceiling using the fields shown there; the limit applies to subsequent deposits until you adjust or remove it through the same screen.
The handicap value sits next to each team name on the market card. A negative number means that side gives a head start; positive means they receive one. Tap the line to see the adjusted odds before you confirm your selection.